Knurl Docs

Knurl is a lightweight CMMS for factories, hotels, hospitals, malls, and property managers — between Excel and Maximo. These docs answer the questions buyers, managers, and technicians ask before they ever open a support ticket.

Start here

• Quick start — get one facility, one asset, and your first closed work order in 30 minutes.
• Manager basics — your day-to-day rhythm in the dashboard: triage, assign, review, schedule, report.
• Technician field guide — scanning, photo proof, offline sync, and what to do when a QR code is damaged.

For buyers

• Plans & pricing — the five tiers, what each includes, the asset and facility caps, add-ons.
• What happens when a subscription lapses — the 270-day read-only window before any data is touched.
• Security & data — where data lives, how access is controlled, how offline sync handles conflicts. Plain answers.

By industry

• Hotels — Day 1 to Month 1 for a hotel maintenance team.
• Factories — import, sticker, and run reactive + PM in week one.
• Clinics & healthcare facilities — biomed plus facilities, statutory PM, photo proof.
• Shopping malls — central engineering, tenant requests, contractor coordination.
• Property managers — multiple buildings, lean ops, template-driven rollout.

Reference

• Work order state machine — every state and event a work order can move through.

For developers

The API reference, webhook payload schema, bulk-import templates, and SSO/SCIM setup live behind authentication in the manager dashboard. Sign in at app.knurl.workand look for “Docs” in the user menu.